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Frequent Questions
Are you collaborative?
Our guidance comes with years of experience in the industry working with all carriers, building relationships, and delivering great outcomes for our clients.
HOW DOES IT WORK?
We understand business owners are busy working on their business. We have ensured that everything you need to do can be done via your MEND Hub from any of your devices.
CAN YOU GUARANTEE SUCCESS?
We can’t guarantee that every proposal offer will be accepted; however, at 90 percent success rate we like to think that we have a good track record.
Which is best? Remote or Hybrid Policy?
It's up to individual company’s vision for their employees and contractors. We do help companies draft technology policies for either scenario.
WHAT DO YOU NEED TO START?
Once you fill out our contact us form, an email with instructions will be sent. Usually, clients are up and running within 24 hours.
What is your payment structure?
We have different packages for all your business needs. Each client receives customized service based on their specific business requirements.
DOES YOUR TEAM HAVE INDUSTRY KNOWLEDGE?
We have over 20 years of industry experience, as well as experience deploying projects overseas.
Why should we hire MEND?
We have decades of experience in telecom optimization and telecommunication management.
WHAT ARE YOUR WORKING HOURS?
We are a 4-day work week organization. Our office hours are Monday to Thursday 8:00 am to 5:00 pm. For our clients with international projects, a customized schedule is available upon request.
DO YOU OFFER CUSTOM WORK?
We understand that from time-to-time your business may have a unique task to accomplish. We work with many partners outside the telecommunication industry who are able to provide custom work for our clients on request.
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Our Support Team
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